Things you should know

Shipping

We use Australia Post to send our products. We ship from Melbourne and it may take 5-7 days for your package to arrive, depending on where it’s going to. You can choose Express Post if you need your goodies to arrive faster.

No rip offs

Our shipping ranges from $3.50 to $26.50 (including Express Post), depending on what’s in your bag. We make sure you are charged the cheapest possible price, using a very strict shipping calculator.

Shipping is calculated at checkout, once you’ve finished putting all your goodies in your bag.

Payment

We use PayPal for your protection – they guarantee your security and privacy.  You can pay with your credit card or login into your Paypal account. You’ll be directed to PayPal once you’ve finished checking out.

Not what you expected?

So your goodies have arrived and they’re not what you expected – shoot! Return it to us within 30 days in the same condition and we’ll refund you or exchange it for one of our other goodies, but the return shipping costs are on you. Get in touch as soon as you can and we’ll get it sorted.

Your goodies are damaged or faulty

Eeek – how embarrasing for us? If your goodies arrive damaged or faulty, get them back to us ASAP. We’ll send you a replacement or refund you, your choice. Return costs are on us of course. Contact us via email with the details and we’ll be in touch quick smart to sort it out.